Shipping Policy
Thank you for choosing Tiny Nova. Here is our shipping policy to guide you through the process:
Processing Times
Orders typically take 2–4 business days to process before they are shipped. During peak seasons or promotional periods, processing may take slightly longer, but our team works diligently to ship your order as quickly as possible.
Standard Shipping
Our standard shipping option delivers your order within 7–14 business days after the processing period.
Please note that shipping times may vary depending on your location, local carriers, customs clearance, and unforeseen delays outside our control.
Order Tracking
Once your order has shipped, you will receive a confirmation email with your tracking information.
Please allow 2–4 business days for tracking updates to appear, as carriers may experience scanning or system delays.
Shipping Destinations
We currently ship to the following countries:
United States (domestic), United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, and Singapore.
Please ensure your shipping address is entered correctly to prevent delays or misdelivery.
Shipping Costs
Standard Shipping: Free
Express Insured Shipping: $4.99 flat rate
Final shipping costs will be displayed at checkout before completing your order.
International Shipping
For international orders, additional customs duties, VAT, or import taxes may apply depending on your country’s regulations. These fees are the responsibility of the customer.
We recommend checking with your local customs office for more details before placing an order.
Order Modifications
If you need to update or modify your shipping information, please contact us at TinyNova@thecloudxshop.com as soon as possible.
Once your order has been shipped, changes or cancellations may no longer be possible.
Lost or Damaged Items
In the rare event that your order arrives damaged or appears to be lost in transit, please contact us at TinyNova@thecloudxshop.com.
We will investigate the issue and work with you to provide a replacement or resolution promptly.
If you have any additional questions or need support, feel free to reach out to our team at TinyNova@thecloudxshop.com.
Thank you for being a valued customer of Tiny Nova. We appreciate your trust and are committed to delivering high-quality products and reliable service.